Candle Care
Allow Your Candle to Reach a Full Melt Pool
When lighting your wooden wick, light it across one end and allow the flame to travel naturally along the wick.
During each burn, allow the wax to melt evenly across the surface of the candle and reach the edges of the vessel. This helps reduce tunneling and promotes a more even burn.
Depending on the size of your candle, reaching a full melt pool may take several hours. For best results, we recommend burning your Urban Luxe candle for approximately 3–4 hours at a time.
Wooden wick flame height may vary during the burn. At times, the flame may appear lower than expected, but it can naturally strengthen as the candle continues to burn.
Always trim your wick before each burn.
Wick Care
Proper wick care helps your candle burn more evenly and efficiently.
Before each use, trim your wooden wick to approximately 1/4 inch and remove any loose or charred wick pieces from the wax.
If the flame becomes unusually high, begins to smoke, or produces excess soot, extinguish the candle and allow both the wax and wick to cool completely before trimming and relighting.
A wick that becomes too long may not draw wax efficiently, which can cause an unstable flame, excess smoke, or the candle to extinguish.
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Safe Burning Tips
For a safe and enjoyable burn:
- Never leave a burning candle unattended.
- Keep candles away from drafts, fans, vents, and air currents.
- Always place your candle on a stable, flat, heat-resistant surface.
- Keep burning candles away from children and pets.
- Keep candles away from curtains, bedding, paper, furniture, and other flammable materials.
- Do not move or handle a candle while it is burning or while the wax is still hot.
- Never pour or remove melted wax from the vessel while the candle is burning.
Allow the candle and wax to cool completely before moving or handling the vessel.
When to Stop Burning Your Candle
For safety, discontinue use when approximately 1/4 inch of wax remains at the bottom of the vessel.
Do not continue burning the candle past this point, as excessive heat near the base of the vessel can increase the risk of damage.
Once your candle is finished, clean and repurpose or recycle the vessel according to your local recycling guidelines.
Urban Luxe Vessel Recycling Program
Want to give your vessel another life?
Eligible Urban Luxe candle vessels may be returned through our recycling program! Contact us for more information.